We’ll Guide You Through the Claim Process

We do our best to help you ensure accidents don’t happen. However, when they do, we’ll be there to guide you. To gain a better understanding of the claim process and how we support you throughout it, click the link below:



Watch a Video on How to Report a Claim
Watch a Video on How to View Claims

The first step is to file a claim within 24 hours of when an injury occurs. You will need the following information:

  • Policy number
  • Claim reported by: name, job, title, phone
  • Date of accident
  • Employee’s full name, address, phone
  • Employee’s social security number
  • Employee’s hire date and date of birth
  • Employee’s last day of work
  • Expected return-to-work date
  • Type of injury
  • Details on how the accident happened
  • Date the injury was reported to employer
  • Business location where the employee works
  • Employee’s supervisor’s name and phone

Once you’ve secured this information, you can easily file a claim online.

File a Claim


Other options for filing a claim:

Call us:

Email your claim information: ClaimsExpress@compwestinsurance.com

517-316-2747; 866-814-5595

First Report of Injury Form 5020

Employee’s Claim for Workers’ Compensation Benefits DWC-1


Claims outside of California:

Send a fax: 866-835-5331

Email: claimsfaxwest@CompWestInsurance.com

Are you in Georgia, Tennessee or Virginia? Injured workers must select a provider from a list developed by their employer and insurance carrier. A list of providers can be found on our secure portal. For login instructions, click here.