Agent News

Compwest Monthly — April 2016

Policy Renewals Made Easy in eLink

On May 1, 2016, all remaining CompWest policies in our former policy quoting and submission system, Stone River, will be moved into our current system, eLink.  For many agents, this will be the first time policy renewals have been processed through a new system.

To keep you informed throughout the transition to eLink, we’ll update you with bi-monthly renewal tips through our ongoing “eLink Tips” emails.  Agents will be contacted through Outlook with policy renewal information, including renewal quotes, 30 to 60 days prior to a policy’s expiration date.

At CompWest, we’re always looking for ways to make doing business with us even easier, and we hope this new process accomplishes that goal.  More detailed instructions and other eLink tips can be found on our website.  You can also contact Cristin Croce or your business development consultant with any questions.

Coming Soon: CompWest’s 2016 Agent Satisfaction Survey

CompWest values its partnerships with agents, and strives to meet your needs and expectations by providing exceptional customer service.  We take your feedback very seriously, which is why we’re once again conducting the annual Agent Satisfaction Survey to gauge how you think we’re doing and how we can better serve you.

Your feedback and constructive criticism helps us develop goals and strategies for the organization in a variety of areas, including claims services, underwriting and pricing.  Your overall satisfaction with the way we do our business is our top priority.

As an added incentive to take the survey, all participants will be registered for a chance to win a BOSE Bluetooth Speaker or a $50 Visa gift card.  No purchase is necessary, and participants who complete the survey are automatically eligible for the drawing.

Please watch for an email from Bryan Bogardus on Wednesday, May 4, and click on the link to participate in this brief survey.  Thank you for your partnership with CompWest.

CompWest and AF Group in the News

We’re excited to share that CompWest’s president, Bryan Bogardus, was named to the California Workers’ Compensation Institute’s 2016 Board of Directors.  To read the article in Insurance Journal, click here.

In the March 2016 issue of Best’s Review, President and CEO of AF Group, Liz Haar, participated on a panel among workers’ compensation leaders to discuss the state of the industry and some of the challenges ahead.  Click here to read the full article.

In the same issue, Liz is also featured in an article about additional challenges and threats to the workers’ compensation market identified by the National Council on Compensation Insurance (NCCI).  To read more, click here.

Don’t Forget to Look for Us on Social Media!

Have you connected with CompWest on Facebook, LinkedIn or Twitter?  We’re sharing information about important company initiatives, as well as workers’ compensation industry news that can help you in your business.  Be sure to connect with us today, so you can stay up-to-date on CompWest and industry activity.